Oh no, that's not what we want to hear!

Thank you for taking the time to share your experience with SHATY. We're really sorry to hear that things didn't go as expected. We want to do everything we can to make it right and ensure that you're happy with our brand again.

To assist you as quickly and effectively as possible, we kindly ask you to fill in a few details below. We'll get started on resolving your issue right away!

In your message, please let us know the following:

• What exactly went wrong.
• How you think we can resolve it.
• If you have an order number (if applicable).
• How we can contact you (your name, email address, or phone number).